Click on Communication Report under the Reporting Tab.
Communication Report page appears as shown in the image.
This report retrieves data about the registration link sent to each member. It includes the following: Total number of email sent: This indicates how many email notification has been sent. Number of email failed: This indicates how many email notification has been failed. Total number of SMS sent: This indicates the total number of SMS sent. Number of SMS failed: This indicates the number of SMS notification been failed.
This report contains the following fields: Name: This field indicates the name of the member. Sent to Address: This gives the email address to which the registration link is sent. Member Type: Indicates which type of member → Staff/Visitor/Vendor. Message Type: Indicates the message type → TouchlessWelcome/TouchlessWelcomeSMS. Email/SMS: This indicates what type of notification is been received → Email/SMS. Source Type: This include the CertifyXT source. Sent Date: This indicates the time and date the notification has been sent. Status: This indicates the sent/failed notification status.
Refresh: The user can use the refresh button in the right-corner of the page as highlighted to see all the details of the communication report.
Calendar: The date selection option will filter and show the data based on selected dates. By default, current day temperature report will be visible. User can choose any option for eg. last 7 days, last 30 days, Custom Range as per the requirement and pull out the report.
Export: After getting all the data as expected, click on ‘Export’ button as highlighted to download the respective Communication report excel.
The exported Communication report excel will look as shown below.
For the XT scanner to function properly, it is essential to maintain a clean surface, without dust or scratches.
The glass surfaces of screen and the cameras can be cleaned using the same Optical Cleaning Products used to clean eyeglasses or cell phone glass surfaces. These Optical Cleaning Products include lens tissues, microfiber cloths and cleaning solutions designed to remove residue or debris from optical components without the risk of damaging the surface.
The environmental protection agency has published a list of antimicrobial products for use against the Novel Coronavirus SARS-CoV-2 which causes COVID-19:
One of the items on this list is Clorox Disinfecting Wipes.
HOW TO CLEAN THE FINGERPRINT SENSOR IN 4 SIMPLE STEPS:
Use Ethanol or Isopropanol in a concentration of up to 70%. Common glass cleaner solutions such as Windex can also be used.
Apply the liquid to a soft lint-free material (same used to clean eyeglasses or camera lenses) or to a cotton swab and gently wipe the capture area.
If necessary, gently dab the fingerprint sensor (do not wipe) with a soft cloth (not paper) dampened with a mild ammonia-based glass cleaner to remove any milky haze.
Repeat the previous steps until the fingerprint sensor completely clean (make sure there is no residual solution left over the surface of the fingerprint sensor.
NEVER DO THE FOLLOWING:
DO NOT pour glass cleaner directly on the reader.
DO NOT submerge the sensor in liquid.
DO NOT rub the scanner with any abrasive material, including paper.
NOTE: To minimize the spread of germs, following CDC best practices wash your hands before and after touching the thermal reader and provide hand sanitizer.
Click on the 4-squared box in the portal as highlighted.
Push Commands: Device push commands are available under Device Management. Once the command is pushed or clicked from the portal push command menu, the same will be executed on device side.
Restart SNAP Application: The push command will allow the “CERTIFY Snap” application to restart from the device automatically. Click on “Restart SNAP Application” and a notification – “The command to Restart SNAP Application is sent” will be displayed in the portal as shown in the image below:
Reset Data and Settings: The push command will give a complete data and settings reset in the device. Click on “Reset Data and Settings” and a notification – “The Command to Reset Data and Settings is sent” will be displayed in the portal as shown in the image below:
Sync All Members: The command will sync all the members in the device . Click on “Sync All Members” and a notification –”The command to “Sync All Members is sent” will be displayed in the portal as shown in the image below: