Device Action Report

Device Action Report

Go To Reporting → Device Action.

Device Action Report

Command: This pulls the data regarding particular push command given to the device in the “Device” section as shown below:

Serial Number: The device that is used for push command
Device Name
Setting Name
Updated By
Status
SnappApp Version
Requested date

Device action Report can be exported in excel format

Access log Report

Access log Report

Access log Report comes under Reporting section.

Access log Report includes the member records related to QR Code scan, RFID( which includes normal member scan and Kronos member RFID scanned data) and facial scan based on the Member match.

Attributes:

Full Name- Name of the Member.

Temperature- Temperature recorded from the device.

Record Date- Temperature recorded date and time.

Member ID- ID of the Member

Access ID – ID of Member Access card.

Device ID- Serial number of the device from the temperature is scanned.

Device Name- Name of the temperature scanned device

Facility Name- Facility Name which is mapped to the particular device.

Location Name – Location Name which is mapped to the particular device

Access logs records can be viewed based on filter date difference filters as below

  1. 1.-Today
  2. Yesterday
  3. Last 7 days
  4. Last 30 days
  5. Last Month
  6. This Month
  7. Custom Range.

Export- Download the excel sheet based on the filter selected date.

Communication Report

Communication Report

Click on Communication Report under the Reporting Tab.

Communication Report page appears as shown in the image.

This report retrieves data about the registration link sent to each member. It includes the following:
Total number of email sent: This indicates how many email notification has been sent.
Number of email failed: This indicates how many email notification has been failed.
Total number of SMS sent: This indicates the total number of SMS sent.
Number of SMS failed: This indicates the number of SMS notification been failed.

This report contains the following fields:
Name: This field indicates the name of the member.
Sent to Address: This gives the email address to which the registration link is sent.
Member Type: Indicates which type of member → Staff/Visitor/Vendor.
Message Type: Indicates the message type → TouchlessWelcome/TouchlessWelcomeSMS.
Email/SMS: This indicates what type of notification is been received → Email/SMS.
Source Type: This include the CertifyXT source.
Sent Date: This indicates the time and date the notification has been sent.
Status: This indicates the sent/failed notification status.

Refresh: The user can use the refresh button in the right-corner of the page as highlighted to see all the details of the communication report.

Calendar: The date selection option will filter and show the data based on selected dates. By default, current day temperature report will be visible. User can choose any option for eg. last 7 days, last 30 days, Custom Range as per the requirement and pull out the report.

Export: After getting all the data as expected, click on ‘Export’ button as highlighted to download the respective Communication report excel.

The exported Communication report excel will look as shown below.

Change Audio File

Change Audio File

Currently available only at device not a online enabled settings

Guide to change audio files with custom language or speech.

NORMAL TEMPERATURE  

  1. Download any mp3 file and name it as Normal.mp3 
  2. Upload this mp3 file to Explorer → Internal Memory → Audio; as shown in screenshots.

HIGH TEMPERATURE

  1. Download any mp3 file and name it as High.mp3
  2. Upload this mp3 file to Explorer → Internal Memory → Audio; as shown below in screeshots.

Touchless Interaction

Touchless Interaction

Go to Settings → Settings Name → Touchless Interaction.

Touchless Interaction
Enable Wave: Select “Yes” to enable wave, else select “No”.
Enable Question and Answers: Select “Yes” to enable Question and Answers, else select “No”.
If selected “Yes”, you have to select the wave settings that has been created in the “Touchless Registration Settings”.
Enable Mask Enforcement (Prompt for Mask Undetected Response): Select “Yes” to enable “Mask Enforcement”, else select “No”.
Enable Voice: Select “Yes” to enable voice, else select “No”.
After selecting all the preferred sections, click on “Save”.

Audio and Visual Alerts

Audio and Visual Alerts

Go To Settings → Device Settings → Audio and Visual Alerts

Audio and Visual Alerts
Audio Alerts
Enable Sound on normal temperature: Select “Yes” to enable sound on normal temperature, else select “No”.
If “yes” there are two options Edit Icon – select a file to upload the audio.
Question mark Icon – The size limit for audio file is 100KB and time unit is 5 seconds
Enable sound on temperature above threshold: Select “Yes” to enable sound for temperature above threshold, else select “No”.
If “yes” there are two options Edit Icon – select a file to upload the audio.
Question mark Icon – The size limit for audio file is 100KB and time unit is 5 seconds.
Enable sound for valid qr code: Select “Yes” to enable sound for valid qr code, else select “No”.
If “yes” there are two options Edit Icon – select a file to upload the audio.
Question mark Icon – The size limit for audio file is 100KB and time unit is 5 seconds.
Enable sound for invalid qr code: Select “Yes” to enable sound for invalid qr code, else select “No”.
If “yes” there are two options Edit Icon – select a file to upload the audio.
Question mark Icon – The size limit for audio file is 100KB and time unit is 5 seconds.
Visual Alerts
Enable Bluetooth light on normal temperature: Select “Yes” to enable Bluetooth light on normal temperature, else select “No”.
Enable Bluetooth light on temperature above threshold: Select “Yes” to enable Bluetooth light on temperature above threshold, else select “No”.

XT Scanner Cleaning and Disinfecting Instructions

XT Scanner Cleaning and Disinfecting Instructions

For the XT scanner to function properly, it is essential to maintain a clean surface, without dust or scratches.

The glass surfaces of screen and the cameras can be cleaned using the same Optical Cleaning Products used to clean eyeglasses or cell phone glass surfaces. These Optical Cleaning Products include lens tissues, microfiber cloths and cleaning solutions designed to remove residue or debris from optical components without the risk of damaging the surface.

The environmental protection agency has published a list of antimicrobial products for use against the Novel Coronavirus SARS-CoV-2 which causes COVID-19:

One of the items on this list is Clorox Disinfecting Wipes.

HOW TO CLEAN THE FINGERPRINT SENSOR IN 4 SIMPLE STEPS:

  1. Use Ethanol or Isopropanol in a concentration of up to 70%. Common glass cleaner solutions such as Windex can also be used.
  2. Apply the liquid to a soft lint-free material (same used to clean eyeglasses or camera lenses) or to a cotton swab and gently wipe the capture area.
  3. If necessary, gently dab the fingerprint sensor (do not wipe) with a soft cloth (not paper) dampened with a mild ammonia-based glass cleaner to remove any milky haze.
  4. Repeat the previous steps until the fingerprint sensor completely clean (make sure there is no residual solution left over the surface of the fingerprint sensor.

NEVER DO THE FOLLOWING:

  • DO NOT pour glass cleaner directly on the reader.
  • DO NOT submerge the sensor in liquid.
  • DO NOT rub the scanner with any abrasive material, including paper.

NOTE: To minimize the spread of germs, following CDC best practices wash your hands before and after touching the thermal reader and provide hand sanitizer.

Push Commands

Push Commands

Click on the 4-squared box in the portal as highlighted.

Push Commands: Device push commands are available under Device Management. Once the command is pushed or clicked from the portal push command menu, the same will be executed on device side.

Restart SNAP Application: The push command will allow the “CERTIFY Snap” application to restart from the device automatically.
Click on “Restart SNAP Application” and a notification – “The command to Restart SNAP Application is sent” will be displayed in the portal as shown in the image below:

Reset Data and Settings: The push command will give a complete data and settings reset in the device.
Click on “Reset Data and Settings” and a notification – “The Command to Reset Data and Settings is sent” will be displayed in the portal as shown in the image below:

Health Check(Ping): The push command will send the Heath Check to the device directly.
Click on “Restart SNAP Application” and a notification –“The command to Health Check(Ping) is sent” will be displayed in the portal as shown in the image below:
Update Settings: The Push command includes updating settings directly from the Snap XT device. Once the settings are changed from the device, click on “Update Setting” from the portal and a notification – “The command to Update Settings is sent” will be displayed in the portal as shown in the image below:

Sync All Members: The command will sync all the members in the device .
Click on “Sync All Members” and a notification –”The command to “Sync All Members is sent” will be displayed in the portal as shown in the image below:

Hide Navigation Bar: The push command will hide the navigation bar in the device.
Click on “Hide Navigation Bar” and a notification – “The command to “Hide Navigation Bar is sent” will be displayed in the portal as shown in the image below:
Show Navigation Bar: The push command will enable the navigation bar in the device.
Click on “Show Navigation Bar” and a notification – “The command to Show Navigation Bar is sent” will be displayed in the portal as shown in the image below:
Reboot Device: The push command will reboot the device automatically.
Click on “Reboot Device” and a notification – “The command to Reboot Device is sent” will be displayed in the portal as shown in the image below: