FAQ

Network Considerations

Certify SNAP Devices require access to the internet for full functionality.

Purpose of the Internet connection:

  1. Communicate with CERTIFY.me platform to records user temperature, settings, validate data, sync data.

  2. Receive application updates from the CERTIFY mdm partner EZMDM

Required whitelisting:

Port: 443
CERTIFY URL’s
https://api.certify.me
EU: https://apieu.certify.me

NTP:
2.android.pool.ntp.org

MDM
https://www.ezmdm.com

Google Services- this is a dependency for MDM to operate
https://*.firebase.google.com/
Port: 443


Port: 5228, 5229, and 5230
android.clients.google.com
*.gght.com
*.gvt1.com
play.google.com
play.googleapis.com
www.googleapis.com

Ref: https://developer.android.com/distribute/google-play/work

Optional to receive crash logs:
https:// *.microsoft.com