Author: Shiva Reddy
Device and Stand
Devices SNAP XT SNAP XT + Accessories Wall Mount Light Up Desk Stand Light Up Pole Stand Floor Stand (Katech) Read More
SnapXT PoE
Enabling SNAPXT Device with PoE(Power Over Ethernet) Requirement: Active PoE Splitter Adapter 48V to 12V, IEEE 802.3af Compliant 10/100Mbps PoE Read More
Incident Creation Process
Login into https://support.certifyglobal.com/portal If User is New – Click on “Submit Ticket “to submit the incident Fill all mandatory fields Read More
Support Details
Quick Set Up Guide Connect to Wi-Fi. Turn on Location Services. Open EZ MDM app and let the device set Read More
Wave Setup – Touchless Interaction
Move device to dark room or place were there is less light intensity directly coming on it. Clear all the Read More
Wave Enabled with QR code
Scan the QR code using the registration link sent through email/SMS. Click here Next, questionnaire page will be displayed. The Read More
Employee Badge Tap Enabled
For employees, tap the badge on the device. After tapping the badge, acknowledgment page will be displayed as shown below: Read More
Wave enabled for non-QR code
The Home Page will direct you to the temperature scan page by using the wave setting. The page has the Read More