CERTIFY SNAP – SET UP INSTRUCTIONS

By Shiva ReddySnap XT device User guide, User Guides

Steps to configure SnapXT device:

Power on the Device:

  1. Connect the Terminal Cable(8 prong White and Green Power Cord) into the power adapter.

  2. Plug in the Terminal Cable into the back of the SnapXT device.

On power on, the device will boot and display the home screen.

Connect device to Internet:

Internet is required for the device to get the initial update and to function with certify.me platform. Do not continue to use the device without confirming if the applications are updated.

The device supports connecting to the internet via Wifi or LAN

Connecting to Wireless Network:

  1. Go to Settings by swiping down from top.

  2. Click on WiFi under Wireless & networks.

  3. Connect to the desired WiFi.

Connecting to LAN:

  1. Connect the RJ45 Cable to the LAN Cable.

Tip: Verify if the internet is available when connected to network by browsing on chrome.

Update the CERTIFY Snap Application:

  1. Go to Home screen, swipe up and click on the EZ MDM application.

  2. Double click on the application and it will start installing the CERTIFY Snap application.

  3. The success message of the installation will be displayed as ‘com.certify.snap: 100%’

EZ MDM application will display the Serial Number (SN) and the latest version of the device

Test the CERTIFY Snap Application

  1. Go to Home screen, swipe up and click on the CERTIFY Snap application.

  2. Perform the temperature calibration process.

Device Calibration for the temperature scanning is required for the SNAP Terminal to operate efficiently.

Refer: Temperature Calibration Document. Click here to know more details.
Temperature – Best Practices. Click here to know more details.

At this point if you are able to run the application, the basic setup is complete.

Next Steps:

Operating the device

Offline Mode – Learn how to operate the device in offline mode

  1. Go to CERTIFY Snap application and select the offline mode.

  2. Next perform the temperature scan in the offline mode.

  3. For more details, click here

Online Mode – Learn how to Register and Connect Device to the CERTIFY.me Platform

  1. Go to CERTIFY Snap application and select Activate device.

To know the completer process of getting the device online, click here.

Any help needed with the device, please contact the CERTIFY Snap Technical Support Team:
Help Website: https://helpcertify.wordpress.com
Web and Online Chat: https://support.certify.me
Email: support@certify.me
Call: +1 650-425-3050

Internal Settings in CERTIFY Snap Application

SETTINGS

Description

Device Settings

These Settings contain customizable features related to the device. For more details, click here

Temperature Settings

Theses Settings contain customizable features related to temperature scan. For more details, click here

Upload Logo

This is Settings enables the user to upload an image into the the device. For more details, click here

Home View Settings

These Settings contain customizable features related to the Home display of the device. For more details, click here

Scan View Settings

These Settings contain customizable features related to the temperature scan details. For more details, click here

Confirmation View Settings

These Settings contain customizable features related to the Confirmation Page. For more details, click here

Identification Settings

These Settings contain features related to all types of scan options. For more details, click here

Audio and Visual Settings

These Settings contain Audio and Visual features. For more details, click here

Printer Settings

These Settings contain printing related features. For more details, click here

Access Control

These Settings contain features related to Relay and Weigand access control. For more details, click here

Guide Settings

These Settings has the provision to enable Guide Texts. For more details, click here

Member Management

This setting enables adding and syncing all members. For more details, click here

Touchless Interaction

These Settings contain features related to wave functionality. For more details, click here

Wave functionality works only for devices having versions above 3.4.14X.
Touchless Interaction setting is visible only for devices which support wave functionality.